What you’ll be doing
as a Senior Business Analyst
1. Deliver high-quality Business Analysis across large-scale Digital and ERP programmes, including SAP S/4HANA, SAP ECC, and SAP SuccessFactors implementations.
2. Lead requirements gathering activities by collaborating with stakeholders, documenting business processes, and translating these into clear, structured technical requirements.
3. Analyse existing workflows to identify opportunities for improvement, ensuring alignment to best practice and supporting future-state design.
4. Develop implementation plans including timelines, resourcing considerations, and alignment with SAP Activate methodology.
5. Provide training and support to end-users to enable successful adoption of new systems and processes.
6. Support the development of test cases and acceptance criteria to ensure requirements are validated and traceable.
7. Build and maintain strong relationships across business units and Digital teams, tailoring communication to stakeholder needs and ensuring clarity of scope, intent, and outcomes.
8. Champion initiative vision, facilitate alignment, and enable consensus by explaining complex concepts simply and effectively.
9. Coach, mentor, and quality assure the work of Business Analysts, guiding best practice and supporting capability uplift.
10. Apply Agile and Waterfall methodologies appropriately, supporting teams to work iteratively and deliver agreed minimum viable product (MVP) outcomes.
11. Support project teams with prioritisation, decision-making, and outcome visualisation to maintain momentum and clarity.
12. Contribute to continuous improvement across the Business Analysis Community, promoting agile principles, service excellence, and consistent standards.
13. Act as an escalation point for Business Analysts and project stakeholders, facilitating resolution of requirement-related issues, risks, and delivery challenges.
Base Location: Reading, Clearwater Court – Hybrid
Working Pattern: 36 Hours
What you should bring to the role
Essential Experience
14. Experience working in a Digital Business Analysis project environment.
15. Proven track record supporting SAP HR/Payroll SuccessFactors implementations, ideally in utilities or regulated industries.
16. Strong proficiency in HR and Payroll processes, ERP integrations, and the SAP Activate delivery framework.
17. Experience in data governance, change management, supplier enablement, and mentoring or coaching others.
18. Ability to present complex business or technical information clearly and simply at all organisational levels.
19. Strong stakeholder management skills, able to set clear expectations, communicate scope and priorities, and maintain a customer-centric mindset.
20. Experience leading Business Analysis activities including elicitation, evidence gathering, problem/opportunity identification, and ensuring alignment to strategic business objectives.
Essential Technical Skills & Qualifications
21. BCS Diploma in Business Analysis or equivalent qualification.
22. SAP SuccessFactors certification or equivalent hands-on SAP Business Analysis experience.
23. Proficiency in HR and Payroll processes, ERP integrations, and SAP Activate methodology.
Desirable Experience
24. Ability to adapt to changing priorities, work independently, and manage varied workloads effectively.
25. Expertise in Business Analysis practice with the flexibility to operate across Agile and Waterfall delivery models.
26. Understanding of the Water Industry, including cultural and regulatory considerations.
27. Experience working within both large and small project teams.
28. Experience with Product-based delivery approaches and coaching others in product ways of working.
Desirable Technical Skills & Qualifications
29. Certification or experience with DevOps tools, processes, and methodologies.
30. Management or Leadership qualification.
31. Information Technology or related discipline qualification.
What’s in it for you?
32. Competitive salary up to £70,000 per annum, depending on experience.
33. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
34. Performance-related pay plan directly linked to both company and individual performance measures and targets.
35. Generous Pension Scheme through AON.
36. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.