Job Description
Package Description
* Competitive salaries
* Excellent training & development opportunities
* Paid Holidays
* Workplace pension scheme
* Staff Discount
* Travel Loans and more…..
Overview of the role
Bestway Healthcare are proud to be one of the UK's largest pharmaceutical wholesalers in the UK, supporting independent pharmacies across the country.
As a Key Accounts Assistant, you will be a key member of the Key Accounts team and will have the responsibility of taking orders from pharmacies, providing excellent customer service and developing account relationships. The role involves a mixture of inbound and outbound calls. The role will represent all Bestway healthcare brands: Lexon, Medhub, Wardles, and Lexon specials.
This role will be working 5 days on site in Redditch, with the working pattern being Monday - Friday, 9 am-5:30 pm.
The role comes with a competitive base salary and an OTE bonus of 6k.
Main Responsibility
* Taking inbound calls, placing orders for Pharmacies.
* Upselling and promoting offers and new lines to Pharmacies.
* Building relationships with owners/managers of groups.
* Providing field sales reps with information when requested.
* Monitor transactions and investigate irregular purchases.
* Help and investigate distribution complaints.
* Assist with product recalls
The Ideal Candidate
We are interested in speaking to candidates who can demonstrate:
* Experience in a telephone based customer service/sales role
* Strong communication skills and telephone manner
* Excellent admin skills and attention to detail
The successful candidate will also have the ability to:
* Ability to adapt to a fast-changing pharmacy wholesale environment.
* Adapt their approach to the specific needs of the Key account customers.
* Work effectively within a large sales team.
* Embrace new processes as the business evolves.
* Contribute to success alongside achieving individual and collective goals.
* Be able to support team performance as well as hitting overall team objectives.
We are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.