Better places, thriving communities.
Job Overview
* Protect our customer's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes.
* Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* Undertake additional training to ensure continuous self‑development.
* Fill different positions in the building (including reception/concierge and goods inwards), issue passes and keys, monitor CCTV, and cover reception dealing with visitors from contractors to business personnel.
* Conduct patrols and report incidents.
* Use MS Office, CCTV and access control systems.
Main Duties
* Operations: Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
* Training: Fully and satisfactorily complete all required competency training; undertake additional training as directed by the Security Account Manager; use technology to achieve key work objectives and develop job knowledge; renew your licence 16 weeks before expiry.
* Security and Health & Safety: Look out for and immediately report any hazards; stay alert to threats or changes; involve others if a situation appears threatening; maintain professional conduct with difficult customers; complete accurate notebook entries for incidents; keep to schedules and demonstrate commitment; conduct check calls; call emergency services and Communication Centre to report all incidents.
What We Are Looking For
* Flexible and able to work alone or as part of a team.
* Excellent customer service skills.
* Approachable and adaptable.
* PC literate and able to learn new systems.
* SIA licence essential.
* Access to own transport preferable due to location of sites.
* Corporate security experienced officer or similar (not essential).
Benefits
* On‑site free gym.
* Discounts in more than 100 high‑street shops.
* Staff discount at the UK’s top DIY retailer following successful probationary period.
* Uniform provided.
* Online GP.
* Cycle‑to‑work scheme available via Mitie and client.
* Life cover of the greater of your equivalent annual salary or £10 000.
* Save‑as‑you‑earn scheme.
* Mitie Matching Share Plan (including free shares).
* Mitie Stars recognition with cash prizes and a chance to win £10 000 prize.
* Flexible benefits platform Choices to customise benefits (dental insurance, dining cards, coffee clubs, tech products).
* Financial wellbeing assistance through Salary Finance scheme.
Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, please let us know by emailing at .
Join our Mitie Team
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving a range of clients from household names in banking, critical government sites, hospitals and schools.
Together our diversity makes us stronger.
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