The overall responsibility of the role is to take ownership of allocated cases once offered through to completion.
Key Accountabilities
* Monitor and manage upcoming expiration of documents and offers
* Maintaining a pipeline of cases, overseeing cases from offer through to completion
* Update all relevant systems to maintain management information
* Work closely with the underwriting team to effectively manage the post offer caseload
* Process incoming completion documentation either via post, email etc
* Provide daily/weekly/monthly completion forecasts to line manager
* Provide concise and accurate updates to brokers and solicitors.
* Proactively chase brokers for outstanding requirements.
* Build good relationships with 3rd party suppliers that are integral to the growth for WOSL including brokers and solicitors.
* All work is to be carried out in accordance with Enra Specialist Finance policies and procedures.
Skills & Competencies
* Ability to work as part of a team.
* Pass internal competency tests post induction.
* Excellent Organisation skills
* High attention to detail.
* Good written and verbal communication skills.
Knowledge & Qualifications
* An understanding of FCA regulation.
* Experienced in the completions process for BTL Mortgages.
* CeMAP (desirable, not essential).
Personal Attributes
* Flexible
* Articulate
* Well organised
* Robust and comfortable working to deadline and under pressure
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