As Customer Care Supervisor you will have your own company vehicle to travel around our projects to: • Ensure that all work is to a high standard, delivering a great service to our clients. • Be fully prepared for each job with the necessary tools, paint, supplies, etc so that work is carried out as efficiently as possible. You will be able to • Complete all the necessary information on work completed and raise if any follow up is required. Maintain good communication with clients and our team. • Answer any customer questions regarding the work being carried out and be aware of when to escalate points to the team. About you • Multi-trade background e.g. carpentry, tiling, painting and decorating, mastic, plastering, etc. • Practical approach to resolving customer defects. • Full, clean driving licence and residing within easy reach of our Northern Home Counties projects. • Customer focused and wanting to deliver a high standard of service to our customers. • Great communication skills. • Good at planning out work and what equipment/supplies, etc is needed in advance. • Friendly and professional approach. • Proactive problem solver, using your initiative to find solutions. • Confident IT skills and ideal if you have previous use of customer care software...