We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.
Responsibilities
* Holds regular meetings with learners for training, guidance, mentoring, planning, coaching, progress and portfolio building purposes and assesses learners’ progress and evidence.
* Records learner progress using KAE paperwork and e-portfolio paperwork and informs the Internal Quality Assurer / Verifier and Partnership and Operations Manager of progress and problems if they arise.
* Liaises and meets with employers over learners’ progress and needs.
* Completes course documentation with learners according to KAE and Awarding Body policies and ensures learner portfolios are completed to the desired standard and on time.
* Maintains regular contact with learners in person, via email, e‑portfolio and telephone.
* Uses agreed assessment techniques such as tasks, written statements, observation, projects, questions, professional discussions, video or sound recording, photographing or other agreed techniques.
* Provides constructive developmental feedback on work including spelling, punctuation and grammar (SPAG).
* Attends assessor meetings, standardisation, team meetings as required and attends the annual staff conference and appraisal meeting.
* Completes relevant CPD and maintains occupational competency.
* Implements changes from Internal and External Quality Assurance/Verification processes and complies with KAE and contractual QA and audit procedures.
* Commits to the wellbeing of staff, promotes RBK’s policies and reports any safeguarding or Prevent concerns in line with the Safeguarding and Prevent policies.
* Undertakes any other duties as required which are commensurate with the grade and purpose of the post.
Qualifications and Competences
* Vocational qualification at a minimum of Level 2 in early years and childcare.
* Assessor’s qualification – Level 3 Certificate in Assessing Vocational Achievement (CAVA).
* Relevant assessor qualification and occupational competence in the field to be assessed.
* Digital skills to support delivery of the course.
* Ability to question and challenge ways of working with an understanding of the broader corporate context and external environment.
* Demonstrates agility, adaptability and innovation in mindset and ways of working.
* Works successfully with key stakeholders within and outside of the Council.
* Demonstrates commitment to personal and professional development to meet changing role demands.
* Communicates clearly, confidently and appropriately with colleagues using the most suitable methods.
Benefits
* 25‑32 days annual leave plus bank holidays (pro‑rated if part‑time).
* Enhanced maternity, paternity, shared parental, adoption and dependants leave.
* Three volunteering days per year in Kingston.
* Hybrid working (dependent on the role).
* Flexible and agile working arrangements using Google Chromebooks.
* Learning and development portal offering a range of courses.
* Discounts on local shops, restaurants, gyms and leisure centres.
* Interest‑free season ticket loans.
* Local Government Pension Scheme.
* Bicycle loan facilities and cycle‑to‑work scheme.
* Electric vehicle leasing scheme.
* Confidential health & wellbeing and counselling support.
Equality, Diversity and Inclusion
We are an accreditated London Living Wage Employer. All employees are guaranteed the London Living Wage regardless of contract type or length. We are proud to be a disability confident employer and guarantee interview opportunities to all disabled applicants who meet the minimum essential criteria for a role. We ‘advocate for inclusion’ and uphold the UK equality duties throughout our recruitment, selection, training, development, performance management and promotion processes. We welcome applications from under‑represented groups and encourage a workforce that reflects the diverse community we serve. We offer flexible working arrangements, staff engagement forums and inclusive staff networks to support family and personal needs.
The UK has a points‑based immigration system that affects EU and Non‑EU workers and sponsorship requirements. We advise checking the GOV.UK website for work‑right guidance. Sponsorship availability is based on eligibility requirements and budget limitations; it is evaluated on a case‑by‑case basis.
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