VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of a Administrative Officer to join their team based in Antrim. What's in it for you? £16.90 per hour Flexible working arrangements (including occasional overtime opportunities) Opportunity to work in a rewarding, people-focused environment About your next employer This organisation plays a vital role in supporting local communities through essential public services. With a strong focus on dignity, respect, and professionalism, they provide bereavement and cremation services to the highest standards.` About you At least 1 year's experience in a customer-facing administrative role Experience working in a sensitive or regulated environment (bereavement services desirable) Strong administrative and organisational skills, including cash handling Confident using IT systems such as MS Word, Excel, and Outlook Excellent communication skills with the ability to handle situations with empathy and professionalism Ability to manage multiple priorities and work to tight deadlines What you'll do Coordinate and manage bookings for cremation services Process and verify cremation documentation in line with legislation Provide front-line support to the public and funeral directors with sensitivity and care Maintain accurate records and manage data across internal systems Handle payments and maintain financial records Respond to enquiries and resolve issues in a professional and timely manner For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence. IND04 Skills: administrator administration customer service compliance documentation data management Benefits: Additional Benefits