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Admin assistant (payroll)

Cottingham
Hull and East Yorkshire Hospitals NHS Trust
Admin assistant
Posted: 29 October
Offer description

About the Role

Are you organised, detail‑obsessed, and thrive in a fast‑paced environment? We’re on the hunt for an Admin Assistant (Payroll) who can keep things running smoothly behind the scenes. If spreadsheets, schedules, and supporting people are your thing - this is your moment.

As our Admin Assistant (Payroll), you’ll play a key role in supporting the payroll function. You’ll be the go‑to person for keeping records accurate, answering queries, and handling admin tasks with precision.

We offer a supportive team environment, opportunities to grow, and the chance to make a real impact in a vital part of our organisation.

Ready to bring order to the chaos and keep our payroll ticking like clockwork? Apply now and let’s make it official.


Main Responsibilities

* Process payroll data accurately and on time
* Maintain confidential employee records and databases
* Respond to payroll‑related queries from staff and external contacts
* Provide general administrative support including filing, photocopying, and document preparation
* Help coordinate meetings, appointments, and training sessions
* Payroll Processing
o Input payroll data into ESR, including timesheets, new starters, leavers, and third‑party deductions
o Ensure accurate and timely calculation of salaries, adjustments, and expenses
o Process manual payments via BACS when required
* Query Resolution & Support
o Respond to payroll queries via the Employee Service Centre helpdesk
o Advise staff and managers on pay‑related matters (e.g. maternity, sickness, promotions, pensions)
o Investigate and resolve discrepancies, ensuring corrective action is taken
* Data & Compliance
o Maintain accurate employee records in line with legislation and Trust policies
o Ensure confidentiality of sensitive payroll and HR data
o Support statutory returns, audits, and Freedom of Information requests
* Teamwork & Service Improvement
o Work collaboratively with payroll colleagues to meet KPIs and service level agreements
o Contribute ideas for improving payroll processes and customer experience
o Support onboarding of new starters to ensure pay accuracy
* Communication & Liaison
o Liaise with internal teams (Recruitment, Bank, e‑Roster, Medical Staffing) and external bodies (HMRC, NHS Pensions, NEST)
o Provide clear, professional advice to staff and managers on payroll issues
* Development & Training
o Keep up to date with payroll legislation, ESR system changes, and HMRC requirements
o Support apprentices and new staff by demonstrating payroll processes
o Take part in training and appraisal to develop your skills


Qualifications & Skills

* Strong attention to detail and a knack for organisation
* Excellent communication skills
* Comfortable using payroll systems and Microsoft Office
* Ability to handle sensitive information with discretion
* Previous experience in payroll or admin support is a plus


About the Humber Health Partnership

The Humber Health Partnership is one of the largest acute and community partnership arrangements in the NHS, dealing with over one million patients annually and managing a budget of over £1.3 billion. It is made up of Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH). Together, we employ nearly 20,000 staff and operate five main hospital sites, including Castle Hill Hospital.

As teaching hospitals working with the Hull York Medical School, we lead and contribute to research in many areas—biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery, and oncology. We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, partnership and community.

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