Job Title: Sales Administrator
Location: Feltham
Hours: Monday - Friday, 8:00am - 4:00pm (flexibility required)
Pay: £14.87 per hour
Holidays: 25 days annual leave + bank holidays
Reporting to: Project Manager
Role Overview
We are looking for a highly organised and customer-focused Sales Administrator to join our busy client in Feltham. This role is pivotal in ensuring customer enquiries are handled promptly and professionally, while also supporting the smooth running of administrative and project-related processes.
You will act as a key point of contact for customers, working closely with internal teams to ensure orders, deliveries, and enquiries are managed efficiently and to a high standard of customer service.
Key Responsibilities
1. Process all customer quotes and sales orders accurately and in a timely manner, ensuring the highest level of customer satisfaction
2. Respond to customer enquiries promptly, providing clear, professional, and helpful communication
3. Handle customer complaints and issues, working proactively to resolve them in the most efficient and effective way
4. Carry out general administrative duties, including:
5. Booking goods in
6. Allocating backorders and backlogs to customers
7. Chasing late deliveries and liaisin...