Job Description
About the Company
We are seeking a proactive and commercially driven Terminal Operations Manager to lead and optimise last-mile operations across the UK.
About the Role
This role will be responsible for developing operational strategies, improving terminal performance, and driving scalable growth across regional markets.
Responsibilities
* Develop and implement annual operational plans and strategies for terminal operations across the UK, aligned with overall business objectives
* Analyse regional market data (market size, trends, customer behaviour, competitors, and local policies) to support expansion and performance improvement
* Establish and optimise operational processes and management systems across terminals, ensuring consistency and efficiency
* Conduct regular performance analysis, identify operational issues, and propose data-driven solutions to improve efficiency and service quality
* Explore and pilot new operational models or commercial initiatives, and support successful replication across regions
* Collaborate with internal and external stakeholders to drive business growth and cost optimisation
Qualifications
* Bachelor’s degree or above
* 3–5 years of experience in logistics, supply chain, or operations management
Required Skills
* Proven experience in regional operations or market expansion
* Strong analytical skills with the ability to interpret data and drive business decisions
* Excellent problem-solving and execution skills
* Ability to work independently in a fast-paced environment and manage multiple priorities
* Willingness to travel across regions within the UK
Preferred Skills
* Experience in last-mile logistics (e.g. parcel delivery, pick-up/drop-off points, locker networks)
* Background in courier, e-commerce logistics, or platform-based operations
* Experience in scaling operations or launching new business models
Pay range and compensation package
Salary: £43,000 – £65,000 per annum
Equal Opportunity Statement
We are an equal opportunities employer and welcome applications from all qualified candidates regardless of background.