About the Company
We're looking for a Senior Cloud & Infrastructure Engineer to take ownership of our Microsoft-centric environment and help shape its next phase of maturity. This is a hands-on role combining platform leadership, security enhancement, and infrastructure evolution — working closely with our established MSP to deliver secure, scalable, and well-documented systems while strengthening internal capability.
About the Role
Technology Environment You will operate across an established but evolving estate including:
Microsoft Platform
Azure (IaaS, networking, identity)
Microsoft 365
Entra ID / Hybrid Identity
Intune & Windows Autopilot
Microsoft Defender
Core Infrastructure
Windows Server (2016–2022)
Active Directory
DNS, DHCP, Group Policy
Networking
LAN/WAN/Wi-Fi
Firewalls and VPN connectivity
Cloud-managed networking (desirable)
Hosting & Platforms
IIS / .NET workloads
Linux VMs (Ubuntu)
Supporting web stack technologies
Transition & Knowledge Acquisition
You'll partner closely with our existing engineer during a structured handover to ensure a smooth transition and continuity of service. During this period, you will:
Absorb platform and application knowledge quickly
Build operational confidence within a relatively short handover window
Capture and document inherited knowledge to improve resilience
Step into technical ownership as the environment evolves
This role requires someone comfortable operating with autonomy and trusted to establish clarity where needed.
Responsibilities
Cloud & Infrastructure Delivery
Lead the ongoing development of our Azure and Microsoft 365 platforms, ensuring they remain secure, scalable, and aligned to business growth.
Implement identity and access controls (MFA, Conditional Access)
Maintain hybrid infrastructure while supporting long-term identity modernisation
Deliver infrastructure projects end-to-end (design → build → document → handover)
Endpoint & Workplace Platform
Design and mature Intune and Autopilot standards
Improve device lifecycle, compliance, and security posture
Embed security-by-design principles into platform delivery
Security & Resilience
Implement agreed security controls and remediation actions
Support vulnerability reduction initiatives
Enhance backup, monitoring, and operational resilience
Contribute to Cyber Essentials readiness through technical delivery
Operational Ownership
Act as 3rd-line escalation for complex platform issues
Provide occasional higher-level support during the transition period where necessary
Mentor and support IT Support Technician staff once established
Work collaboratively with MSP engineers on escalated matters
Maintain high-quality documentation, diagrams, and runbooks
Technology Evolution
Evaluate emerging technologies
Provide technical recommendations aligned to business strategy
Support the gradual reduction of single-person knowledge dependencies
Required Skills
Senior experience across Microsoft cloud and infrastructure
Strong Azure and Microsoft 365 administration
Identity and endpoint management expertise
Solid networking fundamentals
Proven infrastructure project delivery
Excellent documentation discipline
Ability to quickly absorb and operationalise complex environments
We recognise that no candidate will meet every single requirement. If your experience aligns with most of the above and you're excited about the opportunity, we'd love to hear from you.
Preferred Skills
PowerShell automation
Firewall/cloud networking platforms
Vulnerability tooling
Experience operating alongside an MSP
Exposure to cloud-managed network environments
What Success Looks Like
Our platforms are secure, scalable, and ready to support continued business growth.
Knowledge is documented, shared, and resilient — not concentrated in one place
Identity, endpoint, and security standards are modern and robust
Infrastructure projects are delivered with clarity, structure, and minimal disruption
Operational friction is reduced, enabling the wider business to move faster
Discover more about life at Ocean Holidays — including our benefits and values — on our website.
Our commitment to equal opportunities
For us, diversity is a business imperative – one that must be embedded into every aspect of how we operate in order to drive success. Simply put, we believe an encouraging and inclusive environment makes sound business sense.
We are a customer experience-driven business, and a diverse workplace means that we not only build a healthy culture of diversity and tolerance but can also serve our clients with empathy and understanding.
Conscious inclusion encompasses social, cultural and cognitive differences and cultivates an ethos of belonging, connection and shared purpose. It is the integration of this philosophy that allows us to create meaningful experiences for our employees, drive better business practices with our vendors and clients, and ultimately lead with purpose.