Large Housing Association requires a Contracts Officer to ensure the effective delivery of repairs and maintenance services.
Responsibilities
* Monitoring and assessing the performance of contractors, analysing data and implementing strategies to improve efficiency and quality in the delivery of the repairs service.
* Ensuring contractors and suppliers are providing a consistently high-quality repairs service that delivers against the six customer priorities in the customer strategy.
* Oversee the management of contracts with repair and maintenance service providers to create a best in class supply chain that puts residents at the heart of the service.
* Establish key performance indicators to evaluate contractor performance and regularly review and assess performance against these, identifying areas for improvement.
* Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process.
* Contribute to the implementation of effective void monitoring systems and process, ensuring they are supported by quality analysis and reporting.
Experience and Skills
* Experience in contract management, project management or similar role.
* Strong negotiation and procurement skills.
* Excellent communication and interpersonal skills
* Proficiency in contract regulations
* Experience in formulating specifications, managing schedules of works and technical diagnosis
* Experience of contractor management
* Experience of writing detailed contract proposals
* Problem-solving and decision-making skills.
Hybrid working with Tuesdays and Thursdays in the office.
23.02 ph PAYE or 30.44 ph Umbrella
#J-18808-Ljbffr