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Contract management support officer

Bradford
Corporate Travel Management (CTM) UK/EU
Support officer
Posted: 18 June
Offer description

Your career in travel is ready for take-off. Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you.
We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth.

This role is office based, Bradford or any of our other locations, Monday to Friday core office hours. This is a non management role, we require 2 years of experience in a similar role. This is a customer service role for technical support.
CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. As an Online Support Consultant, you’ll be part of our Support Services team, delivering first-line support for internal systems and third-party tools with a strong focus on our online and business booking platforms. You’ll support tools like Lightning, Concur Travel, Evolvi, Umbrella, Sabre GDS, CTM Approve, Hotel Booker, and Conferma—ensuring issues are resolved efficiently and clients are kept informed throughout. Experience working in a support or customer service environment.
• Concur Travel experience is a plus.
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Outlook, Word, SharePoint, and Teams.
• A positive, flexible attitude and a willingness to learn and take ownership of tasks.

CTM’s annual reward and recognition programme, CTM All Star Awards, takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world. As part of a strong and stable company, CTM will support you in your career development plans with a very strong history of promoting from within. CTM’s High-Performance (HiPo) programme has excelled the professional development of many CTM Leaders.

To promote these amongst our teams, CTM provides each employee with access to a well know wellbeing platform, free independent advice across a range of topics, ability to increase annual leave and more.

CTM is committed to a range of initiatives that enable a socially responsible, long-term and sustainable mindset within CTM. Annual Volunteer Day Leave to support a charity/cause of your choice
Offsetting all CTM employees’ travel
Partnership with South Pole – supporting sustainable community projects (local & global)
Paperless office initiatives & recycling options

If you’re considering a career in travel, or a return to the travel industry, CTM is your number one choice. Your career in corporate travel is ready for take-off. CTM is a Disability Confident Employer. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at EU.

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