Join Our Team as a Regional Dedicated Cover!
Are you ready to make a difference? We are on the lookout for a Regional Dedicated Cover to become a vital part of our Rapport team! Covering the vibrant areas of Manchester, Leeds, Birmingham, Bristol, and Bath, you’ll be stepping into a role with a Fortune Global 500 company where excellence and creativity thrive every day.
This position is perfect for someone who has a natural talent for creating immediate connections with guests. As a key player in our highly professional team, you will focus on delivering outstanding service and crafting memorable experiences.
This is a full-time, permanent role (40 hours per week), with shifts from Monday to Friday between 7 AM and 7 PM.
Your Responsibilities
In this role, your primary mission will be to ensure the highest level of client care and service for all internal employees, clients, and directors. Here’s what you’ll be doing:
* Providing cover across various locations, including office, reception, and floor management.
* Meeting and greeting clients, customers, and visitors with a warm welcome.
* Reporting any facilities-related issues, including health and safety concerns.
Flexibility is key! The successful candidate will need to adapt to changing shift patterns and office locations based on last-minute business needs.
What We’re Looking For
The ideal candidate will embody our Rapport values:
* Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together
* An outgoing personality with the ability to easily build rapport with key stakeholders (internal, external, and VIPs).
* Excellent command of English, both verbal and written.
* Strong time management skills and the ability to work independently under pressure.
* Innovative, adaptable, flexible, proactive, organized, detail-oriented, and resourceful with a can-do attitude.
* Outstanding personal presentation and interpersonal skills.
* A passion for delivering excellent guest service in everything you do.
* Preferably, previous experience in front-of-house roles within a luxury hotel, premium airlines, or a corporate business environment.
Why Join Us?
By joining our team, you’ll not only be part of a dynamic work environment but also have the opportunity to grow and develop your career in a supportive setting. If you’re ready to take on this exciting challenge and make a real impact, we want to hear from you!