Food Service Assistant – Springtown Industrial Estate, Derry, NI
Full Time | Permanent
Pay: £12.21 per hour
Hours: 8:00 am – 4:00 pm or 5:00 pm (shift pattern may vary); 37.5 hours per week; any 5 out of 7 days a week.
Requirements: You must be 18 years old or over at the time of application.
What Youll Do
* Deliver excellent customer service by preparing, presenting, and serving food and beverages to company and client standards.
* Support the setup, replenishment, and cleaning of food counters, tables, and condiments.
* Operate tills, manage cash handling, complete sales controls, and maintain accurate records.
* Ensure food is stored, handled, and served safely in line with HACCP, health, and hygiene regulations.
* Refill vending machines, check stock deliveries, and record food and temperature checks as required.
* Assist with special functions and events, including those outside normal working hours.
* Maintain a clean, hygienic, and welcoming service environment at all times.
* Respond to customer feedback, escalated complaints, and report any incidents, accidents, or irregularities.
What Youll Bring
* Previous experience in food service, catering, or customer-facing roles (preferred but not essential).
* Basic knowledge of food safety, hygiene, and HACCP standards.
* Confidence in handling cash, operating tills, and completing related documentation.
* Strong communication and customer service skills with a friendly, professional approach.
* Flexibility to support different service areas and adapt to changing needs.
* Ability to work as part of a team and follow company processes and standards.
* Willingness to undertake training and continuously improve skills.
* A proactive, safety-conscious attitude with attention to detail and cleanliness.
Benefits & Perks
* Unlimited access to an online wellbeing support platform.
* An extensive Employee Assistance Programme for personal and work issues.
* Access to a 24‑hr virtual GP Service.
* Discounts Scheme offering great deals 24/7 across retail retailers.
* Save for your future with the Pension Plan.
* Learning and development tools to grow your career.
* Bike to Work Scheme to support environmental and fitness goals.
* Enhanced leave policies and benefits specific to the Sodexo UK and Ireland location.
We are committed to an inclusive employer culture. We welcome applications from people with diverse backgrounds, identities, and experiences. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria.
The Sodexo UK and Ireland reserve the right to close this advert early if we are in receipt of a high number of applications.
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