French or German speaking Travel Operations Executive
Location: North London – hybrid working options
Salary: Up to £35,000 depending on experience plus benefits
Ref: 5523FG
Company Profile: A well-established international Tour Operator and Destination Management Company
Responsibilities
Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland
The Role
* Organise group trips according to clients’ needs and submit relevant quotations
* Reserve all suitable services at competitive rates
* Handle inbound communications and respond accordingly
* Respond and deal to all queries in a timely and efficient manner
* Work with internal departments to ensure the business is run efficiently
* Gain continuous knowledge of holiday group requirements and offers
* Negotiate supplier rates and always buy at the best possible price
* Attend familiarisation trips, trade fairs and meetings as directed
Candidate's Profile
* Excellent command of English
* Full fluency in either French or German
* Experience working with tour operators or similar service provider is essential
* Good knowledge of UK as a destination and its tourism products
* Positive, problem solver, confident and dynamic personality
* Good team player / Excellent communication skills
* Excellent attention to detail / IT literate
Up to £35,000 depending on relevant experience plus benefits
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