37.5 hours per week Monday - Friday Shifts 0700 - 1500 / 1000 - 1800 (Alternative Shifts) £12.97 per hour Sodexo Reward Hub Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is CF10 1EP Job Introduction: We are looking for a professional and customer-focused BEC Receptionist to join our team at HMRC Cardiff. This is a varied and fast-paced role where you will coordinate corporate meetings, support event delivery, and provide a high standard of front-of-house service to delegates and visitors. You will be the first point of contact for clients, ensuring every event runs smoothly and delivers an exceptional guest experience. What you’ll do: Coordinate corporate meetings and event requirements Liaise with clients to confirm accurate event details and itineraries Prepare function sheets and manage booking systems to maximise occupancy Set up, refresh, and break down meeting rooms to agreed standards Support catering presentation and meeting room service standards Carry out receptionist and administrative duties (phones, emails, paperwork) Support daily audio-visual checks and assist when required Maintain cleanliness of meeting rooms and kitchen areas Monitor compliance with Health & Safety, Food Safety and COSHH regulations Handle customer queries or complaints professionally and promptly Assist with furniture movement and room configurations as needed What You Bring: Essential: Strong customer service skills Good organisational and administrative ability Understanding of Health & Safety procedures Ability to work as part of a team and deliver to agreed standards Desirable: Ability to work on your own initiative Welsh speaker What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today! Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications