About Us
At My Mortgage Gateway, we make mortgages simple, friendly, and stress-free. We support our customers at every stage of their journey, and we're looking for an enthusiastic and charismatic individual to join our team as a Business Administration Apprentice.
The Apprenticeship
This role is offered as a Level 3 Business Administrator Apprenticeship, giving you the opportunity to gain a nationally recognised qualification while developing hands-on workplace skills. The apprenticeship will be delivered in partnership with an approved training provider, combining practical work experience with structured learning.
The Role
As a Business Administration Apprentice, you'll play an important role in keeping our business running smoothly and ensuring customers always feel valued. You'll regularly contact customers by phone to update their details, so confidence and a bubbly personality are a must. Some calls may need to be made in the evening, so flexibility is essential.
This is an exciting opportunity to build your career in financial services. For the right candidate, there is the potential to progress into a Mortgage Broker role in the future.
Key Responsibilities
* Contact customers to update and verify information, ensuring accuracy and compliance.
* Build positive relationships with customers, providing a friendly and professional service.
* Maintain and update records on company systems.
* Provide general administrative support across the business.
* Work towards the Business Administrator Level 3 Apprenticeship Standard, developing skills in communication, organisation, IT, and business processes.
* Gain insight into the mortgage and financial services industry.
What We're Looking For
* A bubbly, charismatic, and confident communicator who enjoys talking to people.
* Flexibility to make evening calls when required.
* Strong attention to detail and good organisational skills.
* A positive attitude with a willingness to learn and grow.
* Comfortable using computers and learning new systems.
* An interest in financial services, with the ambition to potentially progress into a Mortgage Broker role.
What We Offer
* Full training and support to achieve your Business Administrator Level 3 Apprenticeship Standard.
* A friendly, supportive working environment.
* Real career development opportunities, with progression routes into Mortgage Broking.
* Hands-on experience working in a growing business within financial services.
Job Types: Full-time, Apprenticeship
Pay: £7.55 per hour
Work Location: Hybrid remote in Macclesfield SK10 2ZD