Stadium Assistant Catering Manager
* Newcastle United Football Club, St James Park, Strawberry Place, Newcastle upon Tyne, NE1 4ST
* £32,000pa - £34,000pa + excellent benefits
* 40hrs pw 5/7 - evening and weekend work required - all NUFC home games and events to be worked
* free onsite parking, staff lunch provided
Job Introduction: At Sodexo Live!, we create unforgettable moments. From matchday buzz to world‑class events, we deliver exceptional hospitality experiences that bring people together.
We're looking for a Stadium Assistant Catering Manager to support the delivery of high‑quality retail catering operations at one of the UK's most iconic football venues. Reporting to the Head of Stadium Catering, you will play a key role in supporting the day‑to‑day management of stadium catering operations across a large and diverse estate of retail units. This is a fast‑paced, high‑profile role where no two days are the same, whether it's delivering exceptional matchday service, driving commercial performance, or leading teams to success.
What You'll Do:
* Support the delivery of safe, smooth and high‑quality catering operations across 60+ units, ensuring matchday and event service runs effectively from preparation through to clear‑down
* Ensure all food safety, health & safety and compliance standards are consistently met across all areas
* Assist in controlling costs across labour, stock and consumables, supporting budgets, forecasting and stock management processes
* Use EPOS data and reporting to identify opportunities to drive sales, improve performance and maximise profitability
* Support the recruitment, training and development of catering teams, leading by example to promote a high‑performance culture
* Assist with rota planning, labour management and workforce productivity to ensure efficient service delivery
* Maintain excellent customer service standards, responding to feedback and supporting innovation in menus, retail offers and seasonal concepts
* Ensure accurate record keeping, audits and adherence to all operational procedures, supporting audit readiness and maintaining 5‑star hygiene and safety standards
What You Bring:
Essential
* Experience in retail catering or high‑volume hospitality environments
* Proven ability to manage teams and deliver operational service standards
* Strong organisational skills with the ability to manage multiple priorities
* Excellent communication and interpersonal skills
* Good understanding of health & safety and food hygiene standards
* Self‑motivated with the ability to step up and lead when required
Desirable
* Experience in a stadium, arena or large‑scale event environment
* Food Safety Level 3 (CIEH or equivalent)
* IOSH Managing Safely
We offer a range of resources, rewards and benefits for our colleagues and their families, including flexible and dynamic work environment, employee assistance programmes and learning and development opportunities.
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We are a Disability Confident Leader, and we strive to create a supportive environment for employees with disabilities.
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