The Rehousing Temporary Accommodation team is responsible for the provision of temporary accommodation to households experiencing homelessness. The purpose of this role is to receive and respond to new requests to place and to ensure that temporary accommodation is provided to households to whom the Council owes a duty to temporarily accommodate, also be responsible for the placements of clients pending decisions into their homelessness application. To provide a high quality, efficient, and effective service to clients who require temporary accommodation, contributing to negotiations with providers in relation to costs and securing reduced rates where possible. On occasions the officers may be asked to attend visits and often work outside of hours to ensure all emergency placements are made on the day.
We are seeking a dedicated Accommodation Placement Officer to help us continue delivering safe, timely placements for those who need them most. No previous experience is needed. However, we are looking for someone who can work as part of a close, small team; with fantastic communication skills both spoken and written. The role is challenging and varied. You will be working to very tight timescales that cannot be missed, so you will need to be adaptable, organised and accurate.
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to a basic criminal record disclosure check.
Working Pattern
* Monday to Friday, 9am – 5pm (37 hours per week)
* Monday to Friday, 10am – 6pm (37 hours per week)
* Flexibility may be required at times to meet service needs.
What you’ll need to succeed
Someone who thrives in a fast‑paced environment, cares deeply about people’s wellbeing, and brings strong organisational and decision‑making skills. If you’re motivated by meaningful work and want to be part of a team that changes lives every single night, we’d love to hear from you.
Some knowledge of homelessness and housing legislation is beneficial, but not essential.
Strong IT skills, including proficiency in Microsoft Word, Excel, Outlook, and Teams.
Ability to build rapport and work collaboratively with clients, service colleagues, and external organisations.
Please read the role profile for the full details of this role attached below in this advert
What you’ll get in return
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
* a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
* a generous annual leave entitlement with the potential to purchase additional leave.
* A national award-winning employee health and wellbeing programme
* Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information
Please note, we are unable to offer sponsorship for this role
The full role profile is attached below:
For more information or an informal chat about the role please contactAlex Sparrow (Rehousing Placements Team Manager) alex.sparrow@cornwall.gov.uk
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .
Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.
We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be foundhere -flexible working options .
Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, youngpeopleand adults at risk.It’sa vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
Job Info
* Job Identification 700004235
* Job Category Regulatory & Enforcement Services
* Posting Date 03/10/2026, 02:57 PM
* Apply Before 03/22/2026, 11:59 PM
* Locations Other, Truro, Cornwall, TR1 3AY, GB
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