Job Ref: AM14336 Branch: DoubleTree by Hilton London Angel Kings Cross Location: DoubleTree by Hilton London Angel Kings Cross Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 30/04/2025 Closing date: 01/06/2025
Would you like to work for a company that gives you:
£250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply
Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
Meals provided whilst on shift
Sales incentives and initiative rewards
Discounted / Free use of leisure facilities Hotel specific
Free Car Parking Hotel specific
Stays in our hotels at discounted prices or
Even free stays in our hotels as one of our rewards & recognition incentives,
Opportunities for your personal development within the Hotel Group Brand Portfolio
Fully funded apprenticeships T&Cs apply
Annual Holidays entitlements inclusive of Bank Holidays
Opportunity to buy additional holiday entitlements
Does the below sound like you?
Passionate and willingness to learn
Previuos Hilton brand experience preferred but not essential.
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Ambitious and hard working
Good communication and excellent grooming standards
Ability to work morning, afternoon/evening, and weekends
Deliver exceptional customer experiences all the time
Is the Reception Manager role for you for you, do you have you the skill set and experience to take on this role? T hen whats stopping you?
Klarent Hospitality are recruiting for a Reception Manager
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role;
As the Reception Manager, you will assist in supervising the Front Office Team
Ensure the Team Members are prepared and informed to deliver Guests an exceptional experience from check-in through check-out.
The Reception Manager is responsible for managing and creating exceptional and rememberable first impressions to all hotel users
Assist the Front Office Manager to evaluate levels, exceptional customer services
Organised, structured able to delegate whilst addressing all business needs
Operates with a sale and promotes the hotel brand's loyalty scheme
Maximise room occupancy at best rates,
Able to implement up-selling techniques to promote hotel services and facilities
Assist with all departmental objectives, work schedules, budgets, policies, and procedures
Monitor the appearance, standards, and performance of the Front Office Team Members
Support and assist with training. absence monitoring, performance managing, coaching, mentoring and developing
Product savvy, knowledgeable in expected services, pricing
DoubleTree by Hilton London Angel Kings Cross is just steps from a variety of shops, specialty boutiques, restaurants and bars and is the ideal base from which to explore the city of London. Take a five-minute walk to Angel tube station or a fifteen-minute walk to Kings Cross and St. Pancras rail stations. Our Angel Kings Cross hotel is the perfect location to access Londons high-fashion stores, financial district and business design district. Visit the West End Theatre District and explore Islingtons local theatre scene including Wells Ballet and Theatre. Find unique souvenirs at Camden Market, or tour the Islington Museum. Watch a game at Emirates Stadium, home to Arsenal Football Club.
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