Job Overview
We are seeking a dedicated and compassionate Funeral Operative to join our team. In this role, you will be responsible for bringing the deceased into our care. The preparation of the deceased for a burial or cremation. This includes placing them in a coffin and preparing them for viewings in the chapel of rest. Maintenance, cleaning and driving vehicles. Transferring cremated remains into the appropriate casket or urn. The ideal candidate will possess a strong work ethic, excellent interpersonal skills, and the ability to handle heavy lifting as needed. This position is essential in ensuring that our clients receive the highest level of service during their time of need.
Responsibilities
* Support and assist the Funeral Directors to ensure each funeral ceremony meets the specific requests and requirements of the person who has died, together with their family.
* Assist and undertake the preparation and presentation of the body entrusted to our care in a professional, caring and dignified manner.
* Ensuring you are familiar with each individual funeral arrangement.
* Prepare bodies for viewing.
* Prepare coffins, fit out and line including engraving of name plates
* Prepare cremated remains caskets
* Prepare funeral cars including daily clean and valet with regular polishing.
* Carry out vehicle checks including fuel, fluids and tyres.
* Ensure all vehicles are checked both pre and post use, ensuring they are fit for purpose and of the highest quality.
* Act as driver for all vehicles in accordance with the Highway Code and company procedures, reporting any damage of faults in a timely manner.
* Act as bearer for funerals as directed, ensuring correct attire is worn and is carried out professionally and with dignity.
* At all times be ready to deal with removals from hospital or home (includes day and on call nights/weekends).
Experience
* Previous experience in as a funeral operative is preferred but not required
* Ability to manage physical demands of the role, including heavy lifting and standing for extended periods
* Excellent communication skills with a focus on empathy and customer service
Hours
We are flexible on agreeing your set hours and set days. The job is for 22.5 hrs a week, with the possibility of extending this. Please discuss at interview. Our usual opening times are 8:30pm to 4:30pm. ½ hour for lunch (unpaid). Monday to Friday (37.5 hours per week)
On Call 24 hrs a day outside of office hours for 1 week, (7 days) every 4 weeks.
Holidays:
36 days per year pro rata, (including 8 English bank holidays)
Salary:
£12.60 per hour, plus on Call stand by payment gives Pro rata earnings £25,700 p.a., plus on call earnings, say £1300 per year. Anticipated total pro rata earnings. £27,000 p.a.
Requirements:
Experience in the Funeral trade is preferred. A full & clean UK driving license. Able to carry a coffin on your shoulders, walking in a procession, as part of a team of average height bearers. Must have own transport to get to work and live within 20 minutes of HU4 6QF.
Job Types: Full-time, Part-time, Permanent
Pay: £25,700.00-£27,000.00 per year
Expected hours: 22.5 – 37.5 per week
Application question(s):
* For Health and Safety needs, our team of coffin bearers are from 5"8 to 6'2". Are you within this range?
Licence/Certification:
* full UK Driving Licence (required)
Location:
* Kingston upon Hull HU4 6QF (preferred)
Work Location: In person