About the job Support Worker
Support worker
Service Manager
Belief in inclusion, evidenced through work practice.
A desire to ensure that the needs of individuals are met and supported, are at the heart of decision making.
Must be committed to ensuring that the people we support are valued and enabled to take control of their own lives. At all times demonstrate respect for service users and recognize their value as ordinary citizens including their right to privacy and to be treated with dignity and respect cultural and religious beliefs.
Show a desire and openness to learn and develop evidenced through continuous training and development. Be prepared to ask when help is needed.
To offer support to service users on an individual basis consistent with the aims and objectives of the service and the wider organisation.
To undertake flexible working arrangements in accordance with the service users needs and service requirements which includes, weekends, evenings, waking nights and sleep in duties.
To contribute in planning, delivering and reviewing of care plans as agreed with each service user and assume designated keyworker responsibilities where required.
To give practical and emotional support to service users while ensuring appropriate professional boundaries are adhered to.
To support service users in their decision-making thoughts and processes and respecting their life choices.
To ensure safeguarding policies are adhered to, to protect and safeguard vulnerable people.
To ensure that service users are safeguarded from physical, verbal, financial, or material, psychological or sexual abuse, neglect, discriminatory abuse or self-harm, inhuman or degrading treatment, through deliberate intent, negligence or ignorance, in accordance with written policies.
To enable and support service users to make use of facilities available to the public and access appropriate therapeutic activities in community settings.
To complete administrative duties as designated by the service manager and/or senior support staff.
To participate in and contribute to staff appraisal and supervisions.
To undertake training (on or off site) as directed by service manager and/or senior support staff.
Reporting of broken and/or faulty equipment to service manager and/or senior support staff.
Adhere to the organisations policy on confidentiality and date protection.
Undertake such other appropriate duties/responsibilities as allocated by the service manager and/or senior support staff.
Every employee is personally responsible for the quality of work, which they individually perform. It is their duty to seek to attain the highest standards achievable to them in furtherance of organisations philosophy of pursuing quality assurance in all of its services.
On no account must such information be divulged to anyone who is not authorised to receive it. Confidentiality of information must be always preserved whether at work or away from work. The organisation has a Whistleblowing policy for staff wishing to express concerns.
Data Protection Act 1998
Carry out any requirement within the duties applicable to the data protection act 1998.
Observe all responsibilities and carry out all duties, whether general to all employees or specific to the post, relating to health and safety in accordance with organisations policies and any statutory requirements.