Are you passionate about wine and driven by delivering exceptional customer experiences? We’re looking for a dynamic Retail Sales Manager – Wine Specialist to lead our retail team and bring expert wine knowledge to our customers.
About the Role
As our Wine Specialist, you’ll be the face of our store’s wine offering—curating selections, educating customers, and driving sales. You’ll manage a team of retail associates, oversee daily operations, and ensure the store meets its performance goals.
Key Responsibilities
* Lead and inspire the retail team to deliver outstanding customer service.
* Curate and manage wine inventory, including seasonal selections and exclusive offerings.
* Host tastings, events, and educational sessions for customers and staff.
* Monitor sales performance and implement strategies to meet targets.
* Build relationships with suppliers and stay up-to-date with wine trends.
* Ensure compliance with licensing laws and health & safety regulations.
What We’re Looking For
1. Proven experience in retail management, ideally within wine, spirits, or luxury goods.
2. Strong leadership and team development skills.
3. Excellent communication and customer engagement abilities.
4. Commercial awareness and a passion for driving sales...