Wolverhampton Mercedes‑Benz
Contract Type: Permanent Full Time
Salary: £32,500 per annum plus bonus
Hours: 42 hours (Monday to Friday 8:00‑17:00, Saturdays 8:00‑13:00 on rota basis)
Role Summary
You are a Parts Advisor responsible for ensuring that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will complete all administrative functions accurately and log any stock discrepancies with the Parts Manager.
Responsibilities
* Assisting the Parts Manager with daily duties
* Completing Vehicle health checks for workshop
* Ensuring all items are correctly located and stock control
* Receiving orders & ensuring returns are up to date
* Answering calls from customers
* Providing excellent customer care
Qualifications
You will have previous experience in a similar role. You possess excellent communication skills, practical knowledge of computer systems, and the ability to work as part of a team as well as independently.
Benefits
Core Benefits
* Competitive salaries with structured pay scales and progression as you grow within the business
* Generous annual leave that increases with your length of service
* Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
* Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing
* Eyecare vouchers to help cover vision care needs
* Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
* Dental insurance for everyday dental care and unexpected treatments
* Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing
* MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
* Free will writing services to help plan for the future
* Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle
* Discounted gym memberships to support an active lifestyle
* Travel insurance to help you explore with confidence
* Access to home and technology vouchers
* bYond card and a wide range of exclusive retail and lifestyle discounts
Equal Opportunity Statement
Lookers and Charles Hurst are an equal‑opportunity employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Applicants will be subject to standard employment checks, including verification of previous employment, address, credit history, criminal record, and for roles that require driving, licence checks. Offers are subject to a six‑month probation period.
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