Pre-Sales Engineer I / II
The Pre-Sales Engineer II partners with the sales team to consult with prospects and customers regarding after warranty data center maintenance & network optimization. The Pre-Sales Engineer II designs & architects’ technical solutions to meet evolving customer needs. Assists the sales team as a subject matter expert on storage, server, networking, as well as Professional and Parkview Managed Services. Provides on-going technical sales training to the sales team.
What you’ll be doing:
1. Drive sales with technical expertise, sales ability, account management skills, and exceptional
customer focus
2. Engage on conference calls with Account Managers and prospective clients, serving as a Subject
Matter Expert (SME) on hardware & software architecture, network architecture, and Parkview
Managed Service offerings.
3. Create & deliver technical product & support presentations for external partners and customers
4. Present capability assessments and validations as it applies to the technical sales process
5. Proactively scopes the technical solution required to address customer requirements, assesses
customers met and unmet needs, and recommends solutions that optimize value
6. Coordinates closely with internal sales leadership, advanced engineering, product management,
& service resources to align solution design with customer’s business requirements
7. Pursue business development opportunities to align with company’s global business objectives
and profit margin goals
8. Provides coaching and professional development to team-member sales associates to enhance
their product knowledge, technical acumen, & best practices
9. Monitors technical solutions proposed throughout the sales process, and alerts the account teams
to potential risks of deal closure
What we’re looking for:
10. A minimum of five (5) years of successful technical experience and/or pre-sales experience.
11. Experience in designing & architecting technical solutions to meet customer requirements
12. Intermediate knowledge of data center topology, networking architecture, hardware
infrastructure, operating systems, and software.
13. Experience with selling enterprise server, storage, & networking solutions
14. Experience in one or more of the following OEMs: EMC, SUN, Hitachi, HPE, Dell, IBM, NetApp, Cisco,
Juniper
15. Experience with performance monitoring solutions & NPMDs
16. Knowledge of legacy hardware technologies a plus.
17. Experience with technical sales training a plus.
18. Evidence of strong written, verbal, & presentation skills
Bonus Points:
19. Industry Certifications in Virtualization, Cloud, Networking, or Security
Education:
20. Bachelor’s degree preferred. Will take experience into consideration.
Travel:
21. 10%