Join Our Clients Dynamic Team as an Account Manager!Are you passionate about building lasting relationships and driving business growth? We're seeking a talented and enthusiastic Account Manager to join our client's team and take charge of managing valued clients. Your role will be pivotal in ensuring client satisfaction, fostering long-term partnerships, and achieving sales targets.
Why You'll Love This Role:Client-Centric Focus:
* Operate as the main point of contact for clients, ensuring they receive top-notch service and support.
* Generate sales through upselling and cross-selling, driving revenue growth within the client base.
* Develop and maintain strong, long-term relationships with clients, ensuring their needs are met promptly and effectively.
* Work closely with the sales team, operations team, and directors to deliver seamless service and achieve company goals.
* Identify and seize opportunities to expand business with existing clients, contributing to our ongoing success.
Key Responsibilities:
1. Forecast and track client account metrics
2. Report against internal and external KPIs and SLAs
3. Manage projects within client relationships to meet both client and company goals
4. Identify opportunities to grow business with existing clients
5. Coordinate with staff members to ensure consistent service
6. Collaborate with t...