A growing customer service company in Grantham is seeking a Customer Service Team Lead to enhance their department and ensure exceptional service. The position requires a minimum of 2-3 years of management experience in customer service, strong analytical skills, and the ability to inspire a team. The successful candidate will be responsible for evaluating operations processes, conducting team meetings, and developing staff. This role offers a full-time schedule from 9:30 AM to 5:00 PM with a salary starting at £31,000 per year.
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