Job Title: IT Administrator
Location: High Wycombe, Bucks
Salary: £25,000 - £27,000 depending on experience - £1,000 company performance bonus per year
Working Hours: Monday - Friday, 8:45 am - 5:00 pm
Work Arrangement: 1 day working from home
Benefits: 34 days holiday including bank holidays, pension, private medical health, and many more benefits
Job Description
The role involves supporting the Systems Team in maintaining the smooth operation of the NetSuite ERP system, other applications, and the company's IT infrastructure. Responsibilities include first-line NetSuite support, NetSuite project tasks, user training, general IT support, and coordinating IT subcontracted services.
Duties include:
1. Managing, developing, and supporting the NetSuite database
2. Serving as the first point of contact for NetSuite user support, resolving simple issues promptly, logging tickets, and escalating when necessary
3. Providing NetSuite induction and user training as needed
4. Handling general IT duties such as troubleshooting IT issues, provisioning hardware and software for new starters and leavers, and coordinating with service providers
If you hold a relevant Degree in IT, Computer Science, or Computer Management, this role is suitable for you.
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