About this role
You’ll work closely with managers and the wider team to ensure the smooth day-to-day operation of the Willows Training Centre. Key focus will be ensuring every guest has a positive and memorable experience, managing the heads of departments and support in the developing of the venues team. Full training will be provided across all aspects of the role, along with ongoing support from a dedicated management team.
What we’re looking for
* Enthusiasm for getting stuck in and supporting the team to deliver excellent customer service
* The ability to motivate and drive the team.
* Excellent communication to all customers, team members and departments
* To work closely with the Meetings and events team to successfully deliver conference and training events.
* The ability to delegate tasks and supervise management and their teams.
* Flexibility to work on a rota basis across seven days a week
* The ability to complete tasks efficiently and to given deadlines.
* The ability to deliver training to team members in all areas of department and ensure consistency in delivery
* To deputise for The venue manager in their absence
* The confidence to oversee the running of the venue as Duty Manager
Why join our team
Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.
Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:
* Christmas Day and Boxing Day Off
* 3 Team Member Parties a year- Spring, Summer, and Winter
* Apprenticeships - the opportunity to learn and earn at the same time
* Team Member Discount on golf, food, drink, bedrooms.
* Team Member Referral Scheme worth £300
* Free Meal Whilst at Work
* Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few…
* Team Member Christmas Santa Lunch, Christmas Presents, and Christmas Party
We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employer.
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