New Business Support Officer Job in Birmingham Your new company Due to the partnership between Hays and Birmingham City Council, we’re looking for a proactive Business Support Officer to join the Environmental Health team on a temporary basis. Your new role In this role, you will play a key part in supporting preparations for an upcoming audit. Your responsibilities will include cleansing and updating business data records to ensure accuracy and reliability. You will also be contacting local businesses to confirm whether they are still trading, helping to maintain up-to-date and relevant information. A critical part of the role involves identifying and merging duplicate entries in the database, ensuring data integrity across systems. You’ll also be expected to use Microsoft Excel to generate reports, interpret data trends, and support the team with data-driven insights. What you'll need to succeed We’re looking for someone with strong Excel skills, including experience in data analysis and reporting. Attention to detail and excellent organisational skills are essential, as is the ability to communicate confidently, particularly over the phone. Previous experience in data entry or administrative support would be an advantage. This is a great opportunity to contribute to a vital public service while sharpening your data and administrative skills. What you'll get in return This is a full-time, temporary job based in Birmingham. This is a rolling contract, Grade 3 position, with the rate of £14.12 (PAYE), paid on a weekly basis. At Hays, we are here to support you develop your career and grow to your potential; therefore, you will have an assigned consultant who will support you through your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in local authorities where you can apply these skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4707179