Inside Sales & Contracts Engineer (15m Fixed Term Contract), Manchester
Client:
Rotork
Location:
Manchester, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
5389b1a0a4dd
Job Views:
5
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
This role is pivotal in providing excellent service to customers by managing RFQs and orders from receipt to delivery. Collaborate with engineering, purchasing, and manufacturing teams to meet customer requirements. Keep customers updated on RFQ and order statuses, and handle issues proactively.
Reporting to the Customer Service Manager, you will quote RFQs, interpret customer requirements accurately, and negotiate with customers and internal teams regarding delivery or special requests.
You will manage customer orders from contract review to delivery, liaising with factory and engineering departments. Engage with the Quality department to resolve customer quality complaints, ensuring customer satisfaction.
This position suits a determined problem-solver with experience in the valve industry and good knowledge of actuators.
Qualifications and Experience:
* Degree or mechanical engineering qualification or equivalent
* At least 3 years of relevant experience in a similar role
* Understanding of engineering drawings
* Commercial awareness
* Background in Customer Service
* Knowledge of material pricing
* Experience with electric and pneumatic actuators
* Fluent in English
The Successful Candidate will have:
* Negotiation skills
* Strong technical knowledge of mechanical and electrical actuators
* Ability to build strong relationships with customers and internal teams
* Attention to detail and ability to work under pressure
* Excellent communication skills, customer-focused, multitasking abilities
* Proactive approach to challenges and problem-solving
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Additional Information:
Rotork is a leading global flow control and instrumentation company, supporting industries worldwide in managing the flow of liquids, gases, and powders.
Our mission is Keeping the World Flowing for Future Generations. With over sixty years of innovation, we serve sectors like oil and gas, water, shipping, pharmaceuticals, and food.
We are committed to engineering excellence, safety, and sustainability. As we grow and evolve, we offer exciting opportunities to make a significant impact in shaping our future.
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