Full job description
We are opening up a fantastic opportunity for a Motorhome Workshop Supervisor, for someone who thrives on responsibility, loves problem-solving, and enjoys helping others achieve their best. Working with new and pre loved Motorhomes/Campervans.
Hours of Work:
Monday - Friday 8.00am to 5.00pm
Responsibilities:
* Working to NCC/Approved Workshop Scheme guidelines.
* Leading and supervising daily workshop operations, ensuring all work is completed to the highest standard and on time.
* Allocating jobs to technicians based on skills and priorities to maximise workshop productivity and efficiency.
* Coaching and developing team members to deliver outstanding customer service and technical excellence.
* Hands-on supporting technicians with complex diagnostics and repair work, ability to use diagnostics is a must.
* Overseeing job card completion, quality checks, and ensuring accurate information for invoicing.
* Driving a culture of continuous improvement by identifying training needs.
* Maintaining a safe, clean, and professional workshop environment.
* Acting as the key link between the service front-of-house team and the workshop, ensuring smooth communication and a seamless customer journey.
* Smooth communication with the Sales Executives to ensure new and used Motorhomes/Campervans are handed over to an exacting standard.
* Ensuring the smooth timelines for new and used sales and part exchanges.
What We're Looking For:
* Proven experience in a workshop supervisory or senior technician role.
* Strong technical knowledge with the confidence to support and coach others.
* Technician experience preferable but not essential – the right attitude and leadership skills matter most. An interest in Motorhomes/Campervans would be beneficial.
* Excellent organisational and leadership skills.
* A commitment to delivering first-class customer service.
* The ability to remain calm under pressure and handle multiple priorities.
Experience:
* Workshop: 1 year (required)
Licence/Certification:
* UK Drivers Licence C1 (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Job Types: Full-time, Permanent
Pay: From £35,000.00 per year
Licence/Certification:
* Category C1 Licence (required)
Work Location: In person