Skills for Work & Professional Qualifications
Access to Services Officer (Reception and Student Support)
Salary: Full time equivalent: £24,986.04 per annum – (Actual Salary: £14,277.74 per annum)
Hours: 20 hours per week
Shift Pattern:
1. Tuesday – 6pm to 10pm
2. Wednesday – 6pm to 10pm
3. Thursday – 6pm to 10pm
4. Saturday – 9am to 6pm (this includes a 1-hour unpaid lunch break)
Contract Type: Permanent
We are looking for an Access to Services Officer to join our Access to Services Team. You will be the first point of contact for tutors and wider staff and students. The role will provide support while troubleshooting any problems or issues that arise, where necessary liaising with colleagues across the organisation to ensure that these are followed up. As part of a team, you will provide course information and a level of advice and guidance while raising awareness of activities across sites. Ensuring learning and services are provided in a clean and safe environment is key, as is providing a helpful service and relevant information to staff, students, and members. You will deal with enquiries, enrolments, and requests for information while sharing responsibility with the shift leader for administrative tasks and for the security and locking up of the building at the end of a shift.
This organisation is committed to safeguarding and promoting the welfare of service users and expects all staff and volunteers to share this commitment.
Location: 275 to 285 High Street, Stratford, London, E15 2TF and occasionally 10 Rushworth Street, London, SE1 0RB
Benefits: Cycle to Work Scheme, Season Ticket Loan, Regular Training & A Subsidised Course of Your Choice.
How to Apply: Please send in your completed application form, including the supporting statement saying how you meet the Person Specification and the recruitment monitoring form, to recruitment@marywardcentre.ac.uk
Deadline: The deadline to submit application forms is Monday 5th May 2025 at midnight.
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