Responsibilities:
- Greet customers and provide excellent customer service
- Take customer orders and process payments accurately
- Prepare and serve basic food from our cafe kitchen, and beverages according to company standards
- Maintain cleanliness and organization of the shop & cafe
- Assist with inventory management, ordering, and restocking supplies
- Provide information about menu items and make recommendations to customers
-willing to work within a friendly team and manage junior members on shift
* manage and oversee the shop area, maintain stock levels and be able to react quickly to demand for various products
Experience:
- Strong communication skills to interact effectively with customers and staff
- Previous experience in a customer service or food service role is preferred
- Ability to sell products and upsell additional items to customers
- Knowledge of phone etiquette for taking orders over the phone
Requirements:
-Basic knowledge of the area is preferred as we are a tourist hot spot
- Must be fluent in English; Cumbrian is a popular bonus among locals
- Strong organizational skills to prioritize tasks and manage time effectively
- Basic math skills for handling cash transactions and making change accurately
* Food preparation experience preferred
* Some leadership and management experience preferred
We offer competitive pay rates and a positive work environment. Join our team today and contribute to creating a welcoming atmosphere for our customers. Apply now
Job Types: Full-time, Permanent
Pay: £12.50-£13.50 per hour
Expected hours: 8 – 30 per week
Benefits:
* Discounted or free food
* Employee discount
* Store discount
Ability to commute/relocate:
* Keswick CA12 5ST: reliably commute or plan to relocate before starting work (required)
Education:
* GCSE or equivalent (preferred)
Experience:
* Leadership: 1 year (preferred)
* Food preparation: 1 year (preferred)
* Retail sales: 1 year (preferred)
* customer service: 1 year (preferred)
Language:
* English (required)
Licence/Certification:
* Driving Licence (preferred)
Work authorisation:
* United Kingdom (required)
Location:
* Keswick CA12 5ST (preferred)
Work Location: In person