ROLE: Associate Account Director
DEPARTMENT: Client Delivery - AM Team
RIGHT TO WORK: Applicants must have the right to work in the UK, as we are unable to provide visa sponsorship.
NO RECRUITMENT AGENCIES: Please note that we are not seeking assistance from recruitment agencies for this role. We have established relationships with selected partners and will reach out to them directly if support is needed.
LOCATION: Folkestone, Kent/Hybrid - This is a hybrid role based in the UK, with a minimum of three days a week required in our Folkestone office for training, collaboration and client meetings. We understand that everyone’s circumstances are different and are open to discussing how we can support you to meet this requirement.
DURATION: Permanent, Full Time. Working Monday to Friday 9am-5:30pm (37.5 hours weekly).
PACKAGE: Up to £43,000 DOE+Benefits. We’re proud to be a Real Living Wage employer. We publish salaries in all job ads to ensure transparency and fairness for every candidate.
OVERVIEW
We’re Sleeping Giant Media. A multi-award-winning digital marketing agency on a mission to make digital better. From Folkestone to Europe, we help businesses grow through smart strategy, creative thinking and genuine partnership.
Right now, we’re looking for an Associate Account Director to join our growing team. As part of our journey toward B Corp certification, we’re building a workplace grounded in equity, transparency and purpose. Where impact matters just as much as performance.
We believe in flexible working, diverse voices and giving people the space to thrive. If you're someone who loves learning, tackling new challenges and being part of something meaningful, we think you'll fit right in.
THE ROLE
1. Translate clients' business goals into a clear strategy using our model which considers our holistic approach as well as identifies KPIs so we can measure success.
2. Oversee external KPI targets and ensure they are met monthly, being accountable for performance.
3. Oversee external KPI targets of your Strategic Account Managers, ensure they are met monthly, being accountable for performance.
4. Collect and analyse metrics to provide actionable insights to clients and internal teams. Ensure that the strategy is correct and that the tactics deployed by the Pod teams are moving the needle.
5. Client communication from team recommendations to requests from the clients themselves, ensuring they meet best practices and align with their digital strategy and goals.
6. Create strategic digital roadmaps to achieve buy-in with any or all client contacts needed.
7. Delivering Business Reviews that consider opportunities for cross-channel collaboration.
8. Meet with clients in person and build relationships with Senior stakeholders
9. Support client strategy development for clients your Senior Account Managers are responsible for.
THE PERSON
1. Demonstrate a passion for digital advertising and a drive for continuous learning and improvement.
2. Proven track record managing client requirements. This includes both planning and managing multi-disciplinary campaigns, and also ad-hoc work.
3. Have strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
4. Proven organisational skills, allowing you to plan and present detailed proposals and deliver campaigns on time and within budget.
5. Results-driven.
6. You thrive in a fast-paced environment and are comfortable managing multiple projects while maintaining attention to detail.
7. Work collaboratively with cross-functional teams while also being comfortable operating independently.
8. Possess excellent problem-solving skills and a proactive approach to overcoming challenges.
9. Are a strong communicator, capable of explaining complex concepts clearly to clients and internal teams.
REQUIREMENTS
1. Google Analytics & Google Ads certified.
2. Experience using Google Analytics, Google Ads, Screaming Frog, SEMRush, AWR and Google Search Console.
3. Agency experience and familiarity with agency-side operations.
4. Evidenced passion for working in the digital marketing industry is essential.
We know that no candidate will tick every box. If you’re excited about this role and believe you could be a good fit, we encourage you to apply.
BENEFITS
We’ve created a place where you can do great work and enjoy doing it. Here’s what you get:
1. Hybrid working
2. Healthcare cash plan (includes dependants)
3. 24/7 access to doctors and counsellors
4. Employee Assistance Programme (EAP)
5. Pension with salary sacrifice option
6. 10 paid sick days
7. Birthday day off
8. Fully stocked kitchen, games and great social events
9. Paid training, conferences and continuous development
10. Charity initiatives and volunteer opportunities
OTHER INFO
Sleeping Giant Media is committed to equality and diversity. We welcome applications from everyone regardless of background, identity, or circumstance. We’re building an inclusive workplace where everyone can thrive.
Need adjustments or support during the application process? We’ve got you, just let us know.
Visit our website for the full job ad and to apply!
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