A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance. As a Style Advisor, you will need to connect with customers with personality and pride, acting as a brand ambassador to promote and deliver an outstanding customer experience. Reporting to the Store Manager, you should stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising customers on outfit building (whether daywear, work wear, or wedding wear) will be second nature in your role. You will also strive to help achieve commercial objectives by finding the best style solutions for our customers.
Key Responsibilities:
1. Actively greet, assist, and sell in a professional and consultative manner to build multiple sales, championing our high-quality premium products.
2. Deliver an inspirational store environment aligned with the TFG vision to drive store performance, maintaining awareness of visual merchandising principles.
3. Operate an electronic Point of Sale system, handling transactions accurately and efficiently, while anticipating future opportunities to engage customers.
4. Assist in tasks required for the smooth day-to-day running of the store, promoting our brand and products to position us as a dependable shopping destination.
We will provide full training and ongoing support to ensure you have the tools to succeed. We seek reliable, motivated individuals who are flexible to work on a rota basis and can adapt to shifting priorities. Excellent communication skills, product knowledge, and styling expertise are essential. Customer-centricity and pride in your work are key, with a focus on adding value and maximizing every commercial opportunity.
About Us:
Whistles is a London-based style destination known for timeless design, curating must-have pieces and wardrobe signatures that elevate the everyday. We aim to empower with a strong sense of independence and individuality. Our commitment to diversity and inclusion is fundamental: we foster an environment that welcomes, develops, and celebrates diverse backgrounds, experiences, and perspectives, encouraging everyone to bring their authentic selves to work.
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