The Customer Service Advisor will provide exceptional support to customers, ensuring their queries and concerns are addressed promptly and professionally. This temporary role in the not-for-profit industry requires a customer-focused individual with excellent communication skills.
Client Details
This organisation operates within the not-for-profit sector and is recognised for its commitment to supporting its community. As a medium-sized organisation, it values delivering excellent service and creating a positive impact through its work.
Description
Respond to customer queries via phone, email, and other communication channels.
Provide accurate information and resolve customer concerns effectively.
Maintain detailed and up-to-date records of customer interactions.
Deliver a high standard of service to promote customer satisfaction.Profile
A successful Customer Service Advisor should have:
Experience within customer service telephony role is essential
Strong communication and interpersonal skills.
Proficiency in managing customer queries and concerns efficiently.
Attention to detail and ability to maintain accurate records.
A proactive approach to problem-solving and task management.
Familiarity with working in a customer service environment.
Adaptability to work effectively in a temporary role.
Commitment to supporting the values of the not-for-profit industry.Please note we are unfortunately unable to consider candidates who have notice periods as this role offers an immediate start.
Job Offer
Competitive hourly pay.
Opportunity to work in a supportive not-for-profit organisation.
Chance to develop skills in customer service and communication.If you are passionate about providing excellent customer service and are keen to contribute to the not-for-profit sector, we encourage you to apply for this temporary opportunity