Overview
DJJ Healthcare Ltd provides clinical and mental healthcare services, offering floating support, short stay care, and full-time care for children, young people (CYP), and adults within the community. Based in Gloucester, we are committed to improving the health and wellbeing of our communities through compassionate and professional care.
Role Description
This is a full-time role for a Senior Care Manager, located on-site in Gloucester. The Senior Care Manager will be responsible for overseeing and coordinating care plans, managing cases, and ensuring the delivery of high-quality elder care services. Key duties include liaising with healthcare professionals, providing customer service, overseeing team processes, and supporting the training and development of staff. The Senior Care Manager will work closely with clients and their families to ensure all care needs are met and exceeded.
Responsibilities
* Oversee and coordinate care plans and case management for elder care services.
* Liaise with healthcare professionals to ensure coordinated care.
* Provide customer service and support to clients and families.
* Oversee team processes and support training and development of staff.
* Work with clients and families to ensure care needs are met and exceeded.
Qualifications
* Case Management and CYP Care skills
* Short breaks and Spot purchase floating support proven experience
* NVQ Level 5 Health and Social Care qualification
* Knowledge of autism and learning disabilities; strong parent and child care skills
* Experience in staff training
* Excellent communication and organizational skills
* Ability to work both independently and as part of a team
* Experience in clinical or mental healthcare settings is a must
* Nursing, Social Work, or a related field
* Ability to write, manage, and update care package plans and risk assessments
* Lead manager of over 150 HCAs and senior care team managers
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
* Health Care Provider
Industries
* Mental Health Care
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