Facilities Manager – Leeds Salary : 45k Our Client Our client is a specialist in operating small to large-scale living, commercial and mixed-use developments and commercial communities. They create thriving and sustainable communities that consistently outperform, delivering enhanced returns for their partners. This is an exciting opportunity to join their operational management team in Leeds as a Facilities Manager. The Role The Facilities Manager plays a pivotal role in ensuring the building operates successfully and has a direct impact on the resident journey. You will oversee and perform technical and mechanical work that ensures the building, apartments, grounds, amenities, and communal areas meet the highest standards of appearance, safety, and overall functionality. Responsibilities include: • Primary responsibilities include maintenance of the site including overall inspections, repairs, and general maintenance of the apartments and the interior/exterior of the building. • You will lead and manage the maintenance team by delegating, supervising, and directing the work of the department. You will ensure that Native meets its statutory obligations when operating the building. • You will oversee all resident reported maintenance but also ensures that PPMs are carried out in line with the building’s requirements and that any required remedial works are instigated. To succeed in this role, you will: • Have proven experience in residential services, leasing, guest relations, hospitality, sales, or marketing that demonstrates a customer service and experience background. • Be proficiency in executing exceptional customer service within a customer facing role. • Have excellent written and spoken English. • Possess exceptional IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system) • Have excellent relationship building skills, both with entirely new and long term residents and team members. • Be an efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. • Be able to work exceptionally well within a team dynamic and contributes to an established open culture. • Have the ability to follow company policies and procedures Benefits • Company Pension Scheme provided by NEST • Cycle to Work Scheme. • 24/7 Employee Assistance Programme • Westfield Health Cash Plan • Life Assurance • Referral Scheme • Paid Volunteer Time • 20% discount on Native Places stays! Inclusion & Diversity Our client believes their communities are stronger when people from all walks of life come together. They are committed to being an inclusive employer, creating an environment where everyone can thrive regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. Interested? If you’re as passionate about people and beautiful buildings as our client is, they would love to hear from you