Applications are invited for a Medical Secretary in the Renal directorate at Barts Health NHS Trust, based at Royal London Hospital.
The post will suit applicants with significant experience as a medical secretary, audio typing, and responding to patient queries.
The role supports the performance of a core function of the Renal unit. Working closely with senior clinicians and members of the administrative team, you will ensure that clinic letters and other important correspondence are accurately recorded, both electronically and in hard copy, directly facilitating patient care, as well as the management of the patient pathway. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact.
Main duties of the job
The purpose of this post is to actively manage the administrative processes of patient pathways, ensuring a smooth and efficient service for patients throughout their treatment by the Trust. Also, to ensure and participate in providing an effective administration service to the multidisciplinary team in the Renal Department at The Royal London Hospital
Key functions include:
Undertaking secretarial functions as part of secretarial team and in line with access targets.
Typing of clinical letters and clinical reports
Booking appointments
Ensuring quality of admin services provided to patients and staff
Resolving problems, escalating where necessary
Taking part in suitable cross cover arrangements
Supporting the Management team / Clinical lead with some Department meetings.
The post holder will be required to work across the Trust's multiple sites to ensure cross-cover is provided.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.
Person Specification
Experience
* oExperience as a medical secretary in the NHS
* oCompetence with a range of IT packages
* oActs responsibly as a team member and seeks help if necessary
* oAbility to use and maintain resources efficiently and effectively and encourage others to do so
* oAble to monitor quality of own work and others
* oAbility to treat everyone with whom they meet with dignity and respect
* oAbility to treat everyone with whom they meet with dignity and respect
* oWorking knowledge of national access targets
* oA proven record of being able to work within set timeframes working to priorities and deadlines.
* oExperience of working in Renal services
Knowledge
* oExcellent level of knowledge of medical terminology
* oECDL or equivalent experience i.e., experience of a range of IT packages such as Word, Excel, Outlook and Powerpoint
* oUnderstanding of Data Protection Act and Freedom of Information Act
Qualifications
* oGCSE Grade C or equivalent in Maths and English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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