Umbrella Payroll | Agency Relationships | Inside Sales We’re working with a well-established umbrella payroll provider looking to hire an Internal Client Relationship Manager to support growth across small to mid-sized recruitment agencies. This is a telephone and email-led role, focused on building agency relationships, generating referrals, and managing accounts to a high service standard. The role: * Develop and grow relationships with recruitment agencies supplying temporary contractors * Generate new business through outbound calls, emails and referrals * Manage and grow an existing agency account base * Handle inbound enquiries from prospective agencies * Provide guidance to agencies on umbrella services and industry legislation * Maintain accurate activity and pipeline data on CRM * Occasionally attend client meetings or hospitality events Targets & KPIs: * Minimum 40 outbound calls per day or 2 hours talk time * Actively manage a prospect base of c.200 agencies * Grow accounts to 100 first paid contractors per month * Strong focus on service quality and relationship development What they’re looking for: * Proven B2B sales or account management experience * Comfortable working to call and activity KPIs * Experience with inside sales / ph...