Responsibilities
* Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
* Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
* Build great knowledge about our products, services and promotions to help provide recommendations
* Dealing with complaints, refunds, shelf tickets and advertising
* Working flexibly across the store as needed
What makes a great Sainsbury's Colleague
* Friendly and welcoming with a genuine enthusiasm for helping customers
* Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
* Takes responsibility for owning tasks and uses initiative to solve problems
* Always prepared to work flexibly and productively across the store to a high standard - you\'ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
* Comfortable in learning to use new digital tools and technology to do your job brilliantly
* Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
* You must be above the school-leaver age in your country
* If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
* You must have Right to Work eligibility in the UK
Qualifications and commitments
* An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
* To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively.
* Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
* We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
* If you would like to learn more about our commitment to inclusivity, please take a look. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Benefits
* Discount card - 10% off at Sainsbury\'s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury\'s every Friday and Saturday, and 15% off at Argos every pay day
* Free food and hot drinks - provided for Colleagues in all our stores
* Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
* Pension - we\'ll match between 4-7.5% of your pension contributions
* Sainsbury\'s share schemes - buy Sainsbury\'s shares at discounted prices
* Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
* Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
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