Job Title: Service and Warranty Technician Location: Redditch Pay: £13.00 per hour To work within Service and Warranty operations, to assist in the maintenance, repair and overhaul of windscreen wiper systems and associated product. Key Responsibilities: · Booking in and out of related product, using SAP system and RMA process · Carry out mechanical and electrical repair, refurbishment and overhaul of returned product · Inspect returned product, identify faults and troubleshoot issues · Write reports detailing findings for returned product · Dealing with customer returns and providing customer support · Liaise with Quality Team on findings from product issues · From time to time provide on-site support Skills And Attributes: · Experience in manufacturing is preferred · Knowledge of reading and understanding technical drawings · Soldering skills a bonus · Computer literature – Experience with SAP, Microsoft Word and Excel · Strong interpersonal, organisational and planning skills · Good communication and interpersonal skills in order to liaise with customers · Excellent oral and written communication · Ability to present data effectively paying attention to detail · Flexible proactive approach to work · Ability to work in a team · Ability to work ...