Job Description About us:
Wealthify is an ambitious, multi-award-winning online investment company located in Penarth, Wales. We are here to inspire anyone to build their future wealth, and we do this by making investing easy, affordable, and accessible.
We want to inspire as many people to invest as possible. We are looking to hire talented people who are purpose driven and want to use and develop their skills to deliver an awesome experience to our customers.
What your job will be:
Responding to and assisting any existing and new customers to Wealthify – providing them with a stellar experience with Wealthify at every stage for all of our products.
Dealing with incoming queries via email, phone and Wealthify LiveChat – ensuring accuracy, personality and exceptional customer service shine through each time.
Explaining to customers how Wealthify works and the benefits of investing – we do not provide financial advice so also ensuring you always inform not advise to help the customer make their own informed decisions about their finances.
Skills we’re looking for:
We value simplicity, communication, teamwork, trust, and confidence. These core values are what make us tick and keep us all on...