Monday to Friday shifts between 7:00am to 5:30pm40 hours per week£15.50 to £16.50 per hour Sodexo employee benefits packageOpportunities for career developmentCatering & Events Team LeaderWe are seeking an experienced and motivated Hospitality Supervisor to oversee the day-to-day operations of our hospitality services. This is a hands-on, customer-focused role where you will lead a team to deliver an exceptional guest experience while maintaining high operational standards.As Hospitality Supervisor, you will be responsible for supervising all aspects of the hospitality service, ensuring a welcoming environment and consistently high levels of customer satisfaction. You will lead, support, and develop a team while ensuring smooth coordination across departments.You will also play a key role in administrative processes, stock control, and operational support, stepping in as a point of contact in the absence of the Catering Manager.What you'll do:Supervise day-to-day hospitality operations and ensure high service standardsLead, train, and support team members, including recruitment and performance managementCoordinate with departments such as front desk, housekeeping, and food & beverageHandle guest feedback and resolve complaints professionallyManage stock levels and maintain supplier relationshipsSupport administrative tasks, including email communication and reportingEnsure compliance with Health & Safety, Food Safety, Hygiene, Fire Safety, and COSHH regulationsAct as point of contact in the absence of the Catering ManagerWhat you'll bring:Previous experience in a hospitality supervisory or similar roleStrong leadership and organisational skillsExcellent communication and interpersonal skillsCustomer-focused with a passion for delivering high-quality serviceAbility to multitask and work under pressureGood IT skills, including Microsoft Office and hospitality systemsWhy Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailersSave for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.Ready to be part of something greater?Work with the best in the business.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications