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Managing Director at Murphy's Laundry Equipment Ltd
About Murphy’s Laundry Equipment
Murphy’s Laundry Equipment is a leading supplier and service provider of commercial laundry equipment across Northern Ireland and the Republic of Ireland. We proudly support clients in healthcare, hospitality, and the public sector, delivering reliable service and innovative laundry solutions.
Role Overview
We are currently seeking a detail-oriented and highly organised Service Coordinator to join our growing team in Newry. This role is key to ensuring the smooth operation of our service department by managing engineer schedules, coordinating with customers, and maintaining up-to-date records on our internal systems.
Key Responsibilities
-Schedule and coordinate service jobs for field engineers
-Act as the first point of contact for service requests via phone and email
-Liaise with customers to confirm appointments and service requirements
-Ensure accurate job tracking using CRM and Fieldmotion software
-Order and track parts needed for repair jobs in coordination with suppliers
-Maintain communication with the engineering team and provide daily job updates
-Assist in invoicing and follow-up after service completion
-Monitor service performance metrics and flag recurring issues
Requirements
-Proven experience in a scheduling, coordination, or administrative support role
-Excellent organisational and time management skills
-Strong communication and interpersonal abilities
-Comfortable working with CRM systems and digital tools (Fieldmotion experience is a plus)
-Ability to multitask and manage priorities in a fast-paced environment
-A proactive and customer-focused attitude
What We Offer
-Competitive salary based on experience
-Full training and support provided
-Friendly and supportive working environment
-Opportunities to grow within the company
Be part of a respected name in commercial laundry solutions
How to Apply
Please send your CV and a brief cover letter to info@murphyslaundryequipment.com
Or contact us via LinkedIn for more information.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Retail
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