Overview
Hours: Monday - Thursday, 8:30am-5pm (32 hours)
Location: Nelson, Office-based
We’re recruiting a Customer Service Specialist to join a friendly, family-owned manufacturing business. This is a stable, office-based role within a close-knit, mature team. The role is primarily admin-focused and not heavily phone-based, involving order processing, email correspondence, customer queries and arranging deliveries using courier services. Full training will be provided, including use of SAGE 200.
Responsibilities
* Processing customer orders and emails
* Responding to customer queries and complaints
* Arranging deliveries and couriers
* General office administration and support
What We’re Looking For
* Previous customer service experience
* A reliable, personable individual who enjoys working in a team
* Happy in a steady, long-term role
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