Annual salary: up to £31,206.58 General Operative Location: Derry / Londonderry Salary: £27,645.19 per annum plus commercial vehicle and fuel card Contract Type: Permanent, Full-Time 42.5 hours per week, Monday to Friday, 8:00am – 5:00pm Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team in Derry/Londonderry. This role will be mainly lone working within both occupied and void properties. This is a hands-on role requiring a mix of practical ability, customer service, and teamwork. You’ll be responsible for a wide range of tasks that help maintain our properties to a high standard. Install fixtures such as curtains, blinds and door handles, drawing on basic maintenance experience and a keen eye for detail Completing property inspections and looking for inventory items including beds Carry out painting and decorating tasks, which require strong organisational skills and a sense of pride in presentation Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards Work collaboratively within the Repairs and Maintenance team including Multi Skilled Operatives, Electricians and other General Operatives, where strong teamwork and reliability are essential Deliver excellent customer service across all tasks, maintaining a professional and customer-focused attitude Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills Make decisions and solve problems independently when needed, demonstrating confidence and initiative Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work Role Criteria: Experience within a similar role Previous experience as a handyperson Good knowledge of DIY Customer service experience Personable Works well under pressure Good time keeping Ability to provide own hand tools including spirit level, screw drivers and hammers Full UK driving license Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Access to EAP Counselling sessions OOH rota available 1 in 6 weeks. Monday to Monday covering 24 hours a day All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford (beth.dunford@mearsgroup.co.uk) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility