Banking Officer (in Store)
Salary: £24,000
Location: Preston
Hours: Monday - Friday 8:45 am till 5 pm, plus Saturday work. This is normally around 1 Saturday per month
Outsource UK are recruiting on behalf of a leading financial services organisation for a Banking Officer to join their Branch Network team in Preston.
This is a customer-facing role ideal for someone who enjoys building relationships, delivering exceptional service, and supporting members with their savings, mortgage and digital banking needs. You'll help create a welcoming and professional branch environment, ensuring every member receives a positive experience.
This is more than a transactional role — it's about being a trusted point of contact, supporting the local community, and contributing to wider branch success.
Key Responsibilities
1. Identify, assess and mitigate risks in line with internal risk frameworks and regulatory expectations
2. Carry out all activities in line with company policies, procedures and conduct rules
3. Ensure mandatory online training and refresher learning is completed and up to date
4. Support delivery of annual objectives by meeting and exceeding individual goals
5. Provide outstanding face-to-face customer service within the branch
6. Promote and support digital services and platforms
7. Engage with l...